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A team of 80 tech and customer relationship experts

“Our vision is to revolutionize the customer experience
through voice and Artificial Intelligence.”
Franz Fodéré
Founder & CEO
Franz Fodéré

Franz Fodéré

Founder & CEO

Find out about the history of Zaion with Franz Fodéré, Founder & CEO and Hamza Ghouili, CTO.

French start-up Zaion is offering innovations that mark the beginning of a new era in customer relations. Zaion is revolutionizing the customer experience through voice and Artificial Intelligence, as well as automating high volumes of conversations and assisting advisors on a daily basis.

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Hamza Ghouili

CTO
“Our work is cross-disciplinary and driven by projects that we carry out every day using Artificial Intelligence to tackle the new challenges of tomorrow.”
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Stéphane Fontana

VP - Sales
“ Since conversational virtual agents have become the new business partner for customer services, our goal is to help our clients improve their customer experience on a daily basis through voice and artificial intelligence.”
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Thierry de Laitre

VP - Customer Success
“The Customer Success team makes the most of artificial and collective intelligence to bring you into the era of augmented advisors.”
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Alya Yacoubi

Head of Zaion Lab
“I believe in a versatile Artificial Intelligence capable of boosting customer satisfaction, providing a service to the public, and having a positive impact on the daily lives of employees.”
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Bruno Sperry

VP - Performance & Continuous Improvement
“Automation is a guarantee for long-lasting performance.”
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Nicolas Doudoux

VP - Marketing & Communication
“Creating the customer relationship of the future through Artificial Intelligence is helping brands improve the lives of their customers. It’s inspiring to work with a team that designs tomorrow’s products to serve people.”
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David Dray

VP - Finance
“At Zaion, Finance works across the board with the various teams to give advice and support growth. The ultimate goal is to create value and improve customer satisfaction.”
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Julie Lassaigne

VP - HR
“Our team is a rich source of innovation, motivation and expertise to shape the future of the customer experience.”
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