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What ethics can we apply to artificial intelligence?

What ethics can we apply to artificial intelligence?

In response to data protection, voice robots and addressing the risks of AI, UNESCO has adopted the Recommendation on the Ethics of Artificial Intelligence.

Are you looking to strengthen your company's marketing strategy and customer service quality? Here are 3 ways to improve your customer experience!

Improve the customer experience in 3 ways

Are you looking to strengthen your company's marketing strategy and customer service quality? Here are 3 ways to improve your customer experience!

Voice Artificial Intelligence - 5 things to know

Voice Artificial Intelligence - 5 things to know

Artificial intelligence, Deep Learning, and voice recognition – are you interested in learning all about voice AI?

The arrival of a new colleague in a team often brings a breath of fresh air and novelty. But what if this new colleague was a bot?

How can you revitalize your customer service?

The arrival of a new colleague in a team often brings a breath of fresh air and novelty. But what if this new colleague was a bot?

What is natural language processing (NLP)?

What is natural language processing (NLP)?

Natural language processing is a form of AI that enables dialogue between humans and machines. Decryption is a real asset for companies to have.

Optimizing customer service gives you a competitive edge, but it also comes at a considerable cost in terms of managing salaries, office space, and equipment. Here is where chatbots come into play with their many advantages and very few drawbacks.

Explore chatbots use cases for customer service

Due to its multifaceted nature and the fact that it can be installed almost anywhere, the chatbot has become a key ally for your customer service.

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