Press Release

Lucy is a conversational bot that has achieved a customer satisfaction rate of more than 90% and was born from the partnership between Zaion and La Banque Postale.

Zaion was selected as a winner for its "Smart Coaching" project, a personal coaching platform capable of supporting and motivating contact center advisors to acquire new skills in order to respond in real time using artificial intelligence.

Zaion is a cutting-edge voice technology that puts voice at the heart of emotional, meaningful, and effective communication. Following its successful Series A round of fundraising in May, Zaion is pleased to announce the launch of two new platforms that continue to put voice at the heart of customer relationships.