Zaion unveils two new AI-powered platforms and a new corporate identity

Zaion is a cutting-edge voice technology that puts voice at the heart of emotional, meaningful, and effective communication.
Following its successful Series A round of fundraising in May, Zaion is pleased to announce the launch of two new platforms that continue to put voice at the heart of customer relationships.

22 October 2021

Zaion is a cutting-edge voice technology that puts voice at the heart of emotional, meaningful, and effective communication.

Following its successful Series A round of fundraising in May, Zaion is pleased to announce the launch of two new platforms that continue to put voice at the heart of customer relationships.

ZAION ASSISTANT, is the first low-code platform designed for voice to easily create virtual omnichannel conversational agents such as callbots to handle phone calls, messagingbots for instant messaging requests, and chatbots to interact on brand websites and applications.

ZAION ANALYTICS is the supervision and management platform that is revolutionizing customer relations. It allows you to monitor all conversational flows enhanced with artificial intelligence through key indicators, regardless of the channel. ZAION ANALYTICS integrates an innovative real-time emotion recognition technology. Callbots are now fully capable of empathizing with callers.

Zaion is continuing to develop its artificial intelligence technologies through its R&D center the ZAION LAB, and it currently offers the most powerful NLP on the market based on Deep Learning. With a recognition rate of 98%, Zaion is delivering solutions with results that surpass market standards.

Zaion is also continuing its expansion with a new brand territory. This evolution in graphic design goes hand in hand with a technological revolution with the launch of its 100% proprietary, ‘made-in-France’ voice and conversational AI.

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INNOVATIVE, AGILE & CLEAR

The Zaion brand is radically innovative, powered by artificial intelligence, and as sharp as the edge of the Z in its name. It offers a streamlined and seamless experience that is as easy to use as the graphic and iconographic territory it covers.

BALANCED AND STYLIZED

The short and sharp name is complemented by a monogram, a sign, built around the letter Z. This is a guarantee of the technological stability and refreshing nature of the Zaion experience. Built around a stylized Z with perfect symmetry, this monogram is inspired by voice and data communication that can take place freely in the 4 cardinal directions. It is a sign of balance and pure technological expertise that can allude to the </> symbol of coders.

BOLD AND BRIGHT

The shade of blue used demonstrates the resourcefulness and freshness of Zaion’s solutions. With warm lighting, colored and iridescent gradations, and screen reflections on faces, the photos capture the fluidity and user-friendliness of Zaion’s solutions. This enhanced experience will visibly increase customer satisfaction. The patterns and backgrounds resemble voice waves and the clouds of data that feed Zaion’s technologies.

“We are lucky to be able to work with a promising tech start-up that has become a major player in its technology in just a few years. Zaion’s well?crafted, clear and meticulous design represents its change of scale, its maturity and its ability to conquer new markets.”

Gilles Déléris, Creative Director and Co-Founder – W

 

“The fundraising in May has brought Zaion into the scale-up dimension, and it seemed only natural to position the brand and its identity in line with the cutting-edge technology that we offer to customer relationship providers. I wanted this new identity to match the heart of Zaion, our technologies, and our talents contributing every day to make them more powerful.”

Franz Fodéré, Founder and CEO – Zaion

Press Release