Success Stories

How did the Mutuelle Nationale des Hospitaliers automate requests for reissuing healthcare insurance cards and payment schedules using a Callbot?

How did the Mutuelle Nationale des Hospitaliers automate requests for reissuing healthcare insurance cards and payment schedules using a Callbot?

Find out why Mutuelle Nationale des Hospitaliers (MNH) chose Zaion's Callbot solution to automate a portion of the requests to its customer service department to relieve advisors of repetitive tasks with little added value.

Europ Assistance Belgium automates the processing of more than 2,500 calls per month with the help of a multilingual callbot

Find out why Europ Assistance Belgium chose Zaion to handle and automate its customers' assistance and breakdown requests and offer them 24/7 high-quality service.

How did Lisa, the first sales Callbot in Europe, automate a share of Butagaz’s orders?

Butagaz wanted to automate some of its orders to streamline the processing of these calls and relieve its teams while maintaining a close relationship with its customers.

How has the financial subsidiary of the Renault group DIAC gained 20 points on the quality of its service?

DIAC wanted to automate these use cases with Zaion to make the processing of these calls smoother and to relieve the teams while maintaining contact with its customers.

Using AI, Génération is able to automate 17% of the 1.5 million calls received per year

How does the AI-powered virtual assistant ‘Gwen’ work?

How did Logement Familial de l'Eure (LFE) manage to automate 60% of its incoming calls?

The increasing digitalization of interactions has raised the level of customer requirements in terms of availability and responsiveness. Learn how LFE launched a Callbot project to automatically classify and process recurring requests.