FINANCIAL SERVICES

Optimize the management of your finances with personalized self-service

Artificial Intelligence is a real asset for automating and personalizing self-service as it promotes customer satisfaction and thus boosts customer loyalty.

Zaion’s solution ensures fast and efficient execution of banking transactions in a multi-offer environment, thus strengthening the trust between the customer and their bank.

Zaion automates high-volume conversations and assists advisors in their daily work

Some use cases

ZAION-SECTEUR-SERVICES-FINANCIERS

DAY-TO-DAY BANKING

- Card management: spending limit, cancelation, blocked account

- Account information and transactions

- Transfers: execution and notification

- Checkbook request

- FAQ: pricing, reimbursement of fees, goodwill gesture, debiting

ONLINE BANKS

- Highly digitized customer relationship strategy

- Sending the offer: Process of obtaining a credit cards, ordering checkbooks, bank transfers, sending of credit card pin by mail

- After-sales support, product usage information and prospect Information

CONSUMER CREDIT

- Speedy personalized loan application

- Information on the granting of credit cards and the status of the applications

- Submit request for certificate of outstanding capital and modification of bank details

- Debt collection for a first non-payment