INSURANCE / ASSISTANCE

Guaranteed Customer Experience delivered by AI

Whether obtaining information on a service or following up on a current issue, clients get in contact when they need help. It is therefore essential to offer customer service that is quickly accessible and available 24/7.

With Zaion, you can automate several use cases and thus enhance the expertise of your advisors while managing your production costs.

Zaion automates high-volume conversations and assists advisors in their daily work

Some use cases

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P&C

- Contract management

- Overdue payments and debt collection

- Compensation

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HEALTH AND WELFARE

- Reimbursement

- Reissuing of all documents

- Claims

- Digitized medical-record search

- Coverage of hospital expenses

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RETIREMENT

- Retirement entitlement

- Ongoing retirement and supplementary pension

- Life insurance and widower's pension

- Change of situation