PUBLIC SERVICE

AI at the service of users

At Zaion we have created a ‘Public Procurement’ department to provide a comprehensive, straightforward and personalized response from the first contact. In this way we support users in their dealings with public institutions and services.

Zaion’s solution automates the management and handling of files in a secure environment that guarantees the confidentiality of user data.

Zaion automates high-volume conversations and assists advisors in their daily work

Some use cases

ZAION-SECTEUR-SERVICE-NATIONAUX

NATIONAL SERVICES

- General information

- Crisis management

- Schedule management

- Promotional offers

ZAION-SECTEUR-SANTE

HEALTH

- Information desk guidance (screening)

- Schedule management

- Follow-up steps

- Invoicing and payment

ZAION-SECTEUR-SECURITE-SERVICES-SPECIFIQUES-COLLECTIVITES

SECURITY, SPECIFIC SERVICES AND COMMUNITIES

- Creation of a vocal information desk

- Request for assistance in the case of emergencies

- Registration and file follow-up

- File access and account tracking

- Security, Specific Services and Communities