REAL ESTATE

Improve the efficiency of handling tenant calls with a callbot

Calls from tenants or applicants for housing are numerous and repetitive. They can also often occur outside opening hours such is the case with technical complaints.

Our callbots can automatically process these calls 24/7. This results in an increase in the speed of processing and frees up the teams to focus on higher value-added tasks.

Zaion automates high-volume conversations and assists advisors in their daily work

Some use cases

ZAION-SECTEUR-IMMOBILIER-DEMANDE-LOGEMENT

HOUSING APPLICATIONS

- Needs analysis of applicants

- Search for suitable accommodation available from the landlord's portfolio

- Immediate transfer to a rental agent for processing of the request

- Automatic response and registration of the request if no accommodation is available

ZAION-SECTEUR-IMMOBILIER-GESTION-LOCATIVE

RENTAL MANAGEMENT

- Issuing receipts and certificates

- Payment of rent

- Neighborhood disturbances

ZAION-SECTEUR-IMMOBILIER-DEMANDE-RECLAMATION

COMPLAINTS / REQUESTS FOR INTERVENTION

- Direct service provider guidance

- Opening of a request for intervention

- Informing tenants about the follow-up of a request for intervention