TRAVEL AND TOURISM

AI provides assistance to customers in the organization and management of their trips

The challenges of this sector are becoming a real headache for those who need to keep track of their costs on a daily basis without impacting the experience of their customers.

With AI, companies can reduce costs by automating traditional call center services, and thus focus on more complex requests.

By using Zaion, your customers can have all the details of their trip at their fingertips to ensure a successful customer experience.

Zaion automates high-volume conversations and assists advisors in their daily work

Some use cases

CHECK-IN & SERVICES

- Online registration

- Services on offer such catering, opening times, parking, and disabled access

- Useful information such as pets allowed, directions, and late arrival

- Reissuing of invoices

- Complaints

BOOKING & AMENDMENTS

- Reservations

- Making changes

- Cancelations

PROMOTIONS AND LOYALTY

- Registration, advantages and points remaining

- What is on offer

- Buy a gift card or pay with a gift card