Our CX Factory teams provide daily support for the implementation, training, and continuous improvement of your new conversational agent creation tool
The CX Factory brings together a multidisciplinary team that enables Zaion callbots to stand out from the competition in order to offer the best natural language customer experience on the market.
It is comprised of artificial intelligence experts in the fields of voice design, natural language conversational path design and back-end conversation development, and management of innovative projects focused on the customer experience.
All members of the CX Factory are dedicated to sharing their expertise with the client and maximizing the performance of our callbots.
Tech: Conversation development, platform configuration, custom integration of our solutions
Customization: Bot customization (voice, empathy, language), reporting customization in the Zaion Analytics platform, continuous improvement of the Zaion Data Bank
