Technology is revolutionizing the shopping experience for both the business and the consumer. In an increasingly competitive environment, both in store and online, customers expect a seamless and personalized experience. As a result, brands need to offer accessible and easy-to-use customer service within a sustainable budget in order to stand out in the e-commerce market.
Zaion’s solution automates complex tasks that were previously handled by human advisors and easily adapts to the challenges of the seasonal nature of calls.
