BOTCENTER®

Through its intuitive interface, the Botcenter® is an integrated real-time supervision and activity-management tool that revolutionizes the analysis of conversations in real time.

Our unique and innovative Botcenter® solution is a real-time conversation monitoring console.

It allows you to control the quality of the bots’ speech, as well as search conversation history by specific criteria, such as keywords and transfer rate.

It also provides customized KPI reports for each client.

Last but not least, our Botcenter® gives direct access to our customer support teams through a ticketing system and/or by chat to report any need for assistance or technical support.