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Zaion is one of the 31 organizations for which the OECD publishes the HAIP transparency report. Here’s a closer look at our responsible AI practices.
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For 20,000 monthly conversations, the cost of an RAG AI agent ranges from €120 to €2,987 per
AI architecture: the invisible link that makes—or breaks—performance

“We no longer just choose an AI; we choose an architecture: it is the architecture that guarantees performance and sovereignty

An Overview of Customer Relations - How AI Is Transforming Customer Relations

The 2026 Customer Relationship Panorama, produced by the AFRC and frog. The full version of the study is available exclusively

Imed Laaridh, Director of the Zaion AI Lab, explains Zaion’s approach, which combines deterministic and generative AI.

Far from being a mere trend, the arrival of artificial intelligence is a veritable revolution in customer relations.

Yingzhi Wang, Deep Learning Engineer at Zaion, speechbrain contributor, Centrale-Supélec engineer. I'm passionate about

Lorraine VanelDoctoral researcher at Zaion and Télécom-Paris on the topic of natural language utterance generation for socially-aware agents.

This Week In Voice with Zaion This Week In Voice TV is a place of learning about voice technology and

Bofeng Huang Machine Learning Engineer at Zaion on the topic of speech recognition (ASR) and processing