State-of-the-art models trained in France using contact center data, optimized for understanding conversational language and business intent.
French infrastructure, compliance with the GDPR, AI Act, and DORA, ISO 27001 certification, end-to-end encryption, and PII anonymization to ensure the protection of sensitive data.
An intelligent orchestration engine that determines the optimal resolution path based on the context, complexity, and risk of each interaction.
A hybrid SLM/LLM approach to reduce the carbon footprint and infrastructure costs while maintaining a high quality of service.
