Free your advisors from post-call data entry
and get real-time actionable information in your CRM
thanks to Zaion Generative AI.
Basée sur l’IA Générative Zaion, Real-Time Call Summary résume en temps réel 100% de vos conversations téléphoniques de manière fiable et standardisée pour une gestion homogène de vos interactions clients.
Instant
synthesis
The summary is available immediately after the call.
Format
Get a free-text or structured summary, editable with one click.
Integration with your business tools
Easily inject the summary into your CRM, management or analytics tools.
Boost your efficiency and free up your advisors' time
to focus on the essentials:
- Quick access to key information, without having to reread the entire conversation
- Reduce LTA by up to 20%
- Reduce post-call follow-up time
Generate structured, usable data for impeccable customer follow-up:
- Reduce omissions and approximations due to manual editing
- Uniform summaries that can be customized to your business vocabulary
- Standardized data that can be injected into CRM and used for strategic analysis
Save your advisors valuable time, while providing them with a rapid and accurate understanding of your customers' needs:
Automate repetitive and time-consuming tasks
-Improve the quality of processing and follow-up of customer requests
-Increase training opportunities for your advisors thanks to the time freed up.
Zaion is the European expert in Customer Relations solutions enhanced by Artificial Intelligence.