Free your advisors from repetitive tasks so that they can concentrate on the essentials.
The Processingbot automates the processing of repetitive, high-volume, low-value-added requests, eliminating the need for human intervention.
Automatable use cases
Order taking and follow-up
Manage appointments
Reissue
of document
Follow-up
Request
Déclaration
de sinistre
Consultation de solde et dernières opérations bancaires
Assistance espace client et renvoi d'identifiants
Benefits of
Processingbot
Enriching the customer experience
Respond to your customers' needs at all times and offer them a unique experience:
- 24/7 availability for continuous support
- Eliminate waiting with immediate processing
- Reinforce customer self-care
Lower operating costs
Optimize your efficiency by automating high-volume requests:
- Significant reduction in processing time (DMT)
- Reduction in low-value-added requests handled by advisors
- Continuous performance improvement thanks to Machine Learning
Optimizing resources
Free your advisors to become true customer relations experts:
- Eliminate time-consuming and repetitive tasks
- Increase employee commitment
- Enhance skills in handling complex requests
And you, have you
a callbot project?
70%
Automation of repetitive tasks
30%
Lower operating costs
+20 pts
Service quality