Conversational AI designed for CX

Create a unique Customer Experience
with Zaion's Conversational Artificial Intelligence solutions

Conversational, Voice and Generative AI
dedicated to Customer Relations

Our mission at Zaion is to guide our customers in enhancing their customer experience through artificial intelligence, placing voice at the heart of an engaging, interactive and efficient relationship.
Zaion's genesis is the result of a convergence of expertise between AI specialists, customer relations professionals and voice channel experts, joining forces to deliver an optimal Customer Experience.

Put voice at the heart of your customer relations
with Zaionconversational AI

Virtual Assistant

Automate low value-added
requests

Agent Assist

Real-time assistance
advisor

Conversation Intelligence

Analysis of customer-advisor conversations

Virtual Assistant

Automate low value-added
requests

Agent Assist

Real-time assistance
advisor

Conversation Intelligence

Analysis of customer-advisor conversations

AI & Data Factory:
Our AI expertise
for
your performance

TheAI & Data Factory is an agile team of PhDs in Artificial Intelligence, Machine Learning engineers, Speech Scientists and linguists who use their expertise to develop high-performance AI solutions dedicated to Customer Relations.
For over five years, Zaion has been advancing the global state-of-the-art in conversational AI through its advanced work in speech recognition, natural language understanding and emotion detection.
Pioneers of Generative AI in France, Zaion's LLMs (Large Language Models) are also designed and trained to meet the specific requirements of customer interactions.

Zaion news

Keep up to date with the latest news, trends and analysis
in the field of Customer Relations augmented by Conversational, Voice and Generative AI.

Discover Zaion solutions

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