Zaion automates high volumes of calls and assists advisors on a daily basis.
Discover Callbots, Voicebots, Chatbots, Messagingbots.
Thanks to the unique and innovative technologies of Callbots, Chatbots, Voicebots and Messagingbots, Zaion places the voice at the heart of rich and emotional exchanges.
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We have decided to work only with the best in the business for all of our projects. Therefore we opted for Zaion for customer-relationship management. The solution that has been implemented is efficient and scalable.
We needed to implement a solution to deal with a high volume of calls in a short period of time. We put our trust in Zaion and the results have exceeded our expectations!
The implementation of the Callbot file-tracking system has allowed our management team to focus on tasks with higher-added value and ultimately improve the service provided to policyholders. For us, this is a first time we have experienced the business impact of callbots to improve the customer experience.
Together with Zaion we share a common vision of the future of customer relations. We plan to deploy this solution to optimize our customer service and give added value to the advisors' work.