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Customer Relationship Solution
enhanced by AI

Zaion automates high volumes of calls and assists advisors on a daily basis.
Discover Callbots, Voicebots, Chatbots, Messagingbots.

REQUEST A DEMO

Zaion automates high volumes of calls and assists advisors on a daily basis.
Discover Callbots, Voicebots, Chatbots,
Messagingbots.

REQUEST A DEMO

Zaion is the European expert in enhanced customer relationship solutions

Thanks to the unique and innovative technologies of Callbots, Chatbots, Voicebots and Messagingbots, Zaion places the voice at the heart of rich and emotional exchanges.

Zaion Solution 5
Callbot
Chatbot
Voicebot
Messagingbot
Zaion Solution 4
Augmented advisor and supervisor
Zaion Solution 3
Botcenter
Zaion Solution 2
Natural Language Processing
Zaion Solution 1
Emotional AI

Key Benefits

IMPROVEMENT OF CUSTOMER EXPERIENCE

- 24/7 service

- Immediate response

- Innovative and personalized service

- Hybrid Advisor/Callbot approach

- Multilingual service

ACCELERATION OF DIGITAL TRANSFORMATION

- Digitalization of the telephone channel

- Multi-channel customer journey management

- IS connection and databases

REDUCTION OF OPERATIONAL COSTS

- Automation of contact screening

- Elimination of the post-call

- Decrease of call backs

HUMAN CAPITAL DEVELOPMENT

- Processing of higher value-added tasks

- Better availability for the customer

- Versatile and cross-functional

- Increased employee satisfaction and lower staff turnover

Technologies

We build and develop tomorrow’s customer relationships

Thanks to its intuitive interface, the Botcenter® is an integrated supervision and activity-management tool that revolutionizes the analysis of conversations in real time.

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Multi-channel: Callbot, Voicebot, Chatbot, Messagingbot
Multilingual: French, English, German, Czech, Flemish
SaaS mode

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Voice-signal analysis which can detect tone, emotions, and gender.

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Security, data protection, and GDPR compliance.

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Products

Revolutionary products with limitless applications

News

Articles, press releases, interviews, our latest news

Our customers

ZAION-GENERALI-CLIENT
ZAION-APRIL-CLIENT
ZAION-EUROPE-ASSISTANCE-CLIENT
ZAION-PROBTP-CLIENT
ZAION-CROUS-CLIENT
ZAION-CARREFOUR-CLIENT
ZAION-EAU-DE-PARIS-CLIENT
ZAION-FRANCE-MUTUALISTE-CLIENT
ZAION-BUTAGAZ-CLIENT
ZAION-MNH-GROUP-CLIENT
ZAION-EUREXO
ZAION-GROUPAMA-CLIENT

They trust us

Insurance / Assistance Sector

We have decided to work only with the best in the business for all of our projects. Therefore we opted for Zaion for customer-relationship management. The solution that has been implemented is efficient and scalable.

Témoignage Générali Zaion
David Wassong Innovation & Artificial Intelligence Director at Generali

Public service

We needed to implement a solution to deal with a high volume of calls in a short period of time. We put our trust in Zaion and the results have exceeded our expectations!

Témoignage Zaion Crous
Angélique Ragot-Gautier Head of the Student Life Division at Crous de Paris

Insurance / Assistance Sector

The implementation of the Callbot file-tracking system has allowed our management team to focus on tasks with higher-added value and ultimately improve the service provided to policyholders. For us, this is a first time we have experienced the business impact of callbots to improve the customer experience.

Témoignage Euroxo Zaion
Valérie Berthereaux Managing Director at Eurexo

Insurance / Assistance Sector

Together with Zaion we share a common vision of the future of customer relations. We plan to deploy this solution to optimize our customer service and give added value to the advisors' work.

Témoignage La France Mutualiste Zaion
Dominique Trébuchet Chief Executive Officer at La France Mutualiste

Innovation support and funding

Zaion Investir l'avenir
Zaion JEI Jeune entreprise innovante
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ZAION-BPI-PARTENAIRE
ZAION-BUSINESSFRANCE-PARTENAIRE
ZAION-CAPDIGITAL-PARTENAIRE
Zaion Finance Innovation
ZAION-PMUP-PARTENAIRE
Zaion Partenaire UGAP
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