Watch the replay of our conference at CX Paris: "When "Made In France" revolutionizes customer relations".
When "Made In France" revolutionizes customer relations
Why has La Banque Postale put its trust in Zaion and its "Made In France" conversational AI technologies to transform its customer relations? La Banque Postale, a French public bank with a mission, 100% subsidiary of the emblematic La Poste Group, has put its trust in French scale-up Zaion and its proprietary "Made In France" conversational AI technologies to transform its customer relations and accelerate its digital transformation. Speech recognition, natural language understanding, emotion detection: how Lucy the callbot is building the customer relationship of the future for La Banque Postale.
Speakers:
- Sandrine Beltran, Customer Relations Director, La Banque Postale
- Thierry De Laitre, VP - Customer Success