Overflowbot

Be on hand and available for
your customers in all situations

What is the Overflowbot?

The Overflowbot takes care of unanswered calls due to saturated lines, calls outside business hours, or long waiting times. It can then distribute the essential information to your employees via workflow or via email for further processing.

Improve the customer experience

Remain available in all situations and offer your customers a unique voice experience.

  • Elimination of waiting time
  • 24/7 accessibility
  • Increase in NPS and customer satisfaction

Human Resources development

Optimize planning for a better employee experience.

  • Reduction of call backs
  • Reduction in processing time through information collected beforehand
  • Elimination of anxiety related to the overwhelming number of calls