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Generative AI, the new Eldorado of Customer Relations? Artificial intelligence is gradually taking over customer relations strategies.

Zaion Generative AI: first use cases in Customer Relations Conference moderated by Sandrine Felix from La Banque Postale

How Voice AI is revolutionizing conversation analysis? Oral communication is the oldest and fastest method for

PRO BTP integrates Artificial Intelligence (AI) to serve its members PRO BTP enters into a strategic partnership with Zaion and

What is self-care in customer relations? Empowering customers and prospects: that's what self-care is all about.

Improve CX by analyzing customer verbatims Customer feedback is a mine of information for your company. In figures

Un guide détaillé pour booster la performance du modèle Whisper avec vos propres données. Selon l’entreprise OpenAI, la robustesse et

Automate your phone calls with the callbot The telephone is the preferred channel for consumers, but for many it's also the most important.

How to improve customer relations in retail? Lost a parcel? A late delivery? A

Alya Yacoubi, PhD, Head of Zaion Lab AI, a rejoint un panel d’experts en IA sur le podcast tech «