Generative AI, the new Eldorado of Customer Relations? Artificial intelligence is gradually taking over customer relations strategies.
Zaion Generative AI: first use cases in Customer Relations Conference moderated by Sandrine Felix from La Banque Postale
How Voice AI is revolutionizing conversation analysis? Oral communication is the oldest and fastest method for
PRO BTP integrates Artificial Intelligence (AI) to serve its members PRO BTP enters into a strategic partnership with Zaion and
What is self-care in customer relations? Empowering customers and prospects: that's what self-care is all about.
Improve CX by analyzing customer verbatims Customer feedback is a mine of information for your company. In figures
A detailed guide to boosting the performance of the Whisper model with your own data. According to OpenAI, the robustness and
Automate your phone calls with the callbot The telephone is the preferred channel for consumers, but for many it's also the most important.
How to improve customer relations in retail? Lost a parcel? A late delivery? A
Alya Yacoubi, PhD, Head of Zaion Lab AI, joined a panel of AI experts on the tech podcast "
Zaion is the European expert in Customer Relations solutions enhanced by Artificial Intelligence.