Connect and transform your opportunities
The Outboundbot revolutionizes the way you connect your customers and prospects with your business teams. No more intrusive outbound calls, no more hours spent dialing numbers or talking to answering machines.
Improving customer experience
Respond to your customers' needs in all circumstances and offer them a unique voice and text experience.
Flexible, seamless natural language customer journey with no waiting Personalized greeting (caller ID/authentication) Emotion detection to optimize call distribution
Productivity gains and reduced operating costs
Boost your productivity and customer service quality by automating high-volume call flows.
Reduction of DMT
Reduce call routing errors
Eliminate waiting time for simple requests
Features
Native orchestration of outgoing calls
Detection of answering machines and invalid numbers
Intelligent callback management for unreachable numbers
Flexible call and volume planning
Fast, intuitive campaign deployment
Centralized monitoring of Bot and campaign performance in the Botcenter
The benefits of
theOutboundbot
Customer loyalty and engagement
Offer a proactive, flexible and efficient service without disrupting your customers:
- Possibility of scheduling appointments
- Reinforcement of customer self-care
- Strict respect of the privacy of contacted persons
Increased sales efficiency
Reduce processing time and optimize the work of your advisors:
- Increase contact and conversion rates
- Control outgoing call flow to optimize productivity
- Strict compliance with regulatory requirements
Optimizing resources
Free up your advisors for higher value-added tasks:
- Eliminate tedious, time-consuming tasks (dialing, making appointments, etc.)
- Increase employee commitment
- Enhance skills for handling complex requests
And you, have you
a callbot project?
70%
Automation of repetitive tasks
30%
Lower operating costs
+20 pts
Service quality