02/02/2024
Discover in this ebook the 5 steps to follow, best practices and mistakes to avoid to make your Callbot project a success.
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Keep up to date with the latest news, trends and analysis
in the field of Customer Relations augmented by Conversational, Generative and Voice AI.
Generative AI, the new Eldorado of Customer Relations? Artificial intelligence is gradually taking over customer relations strategies.
Zaion Generative AI: first use cases in Customer Relations Conference moderated by Sandrine Felix from La Banque Postale
How Voice AI is revolutionizing conversation analysis? Oral communication is the oldest and fastest method for
What is self-care in customer relations? Empowering customers and prospects: that's what self-care is all about.
Improve CX by analyzing customer verbatims Customer feedback is a mine of information for your company. In figures
Automate your phone calls with the callbot The telephone is the preferred channel for consumers, but for many it's also the most important.
How to improve customer relations in retail? Lost a parcel? A late delivery? A
La cérémonie de remise des prix du Concours entrepreneurial « The Freedom Plan » Le jeudi 13 octobre 2022 s’est
Un Voicebot, qu’est-ce que c’est ? Un Voicebot est un agent conversationnel capable de dialoguer avec un utilisateur par la
Key strategies for developing your customer service Every day, you have to deal with hundreds of requests from all over the world.
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Zaion is the European expert in Customer Relations solutions enhanced by Artificial Intelligence.