Thursday, January 21, 2021 - 09:00 (CET) Sitel, Zaion and TSC invite you to come and see how they have responded to the urgent needs of the French Ministry of Health and Solidarity.
Thursday, January 21, 2021 - 09:00 (CET)
Sitel, Zaion and TSC are delighted to present how they responded to the urgent needs of the French Ministry of Health and Solidarity. In 36 hours, they deployed a callbot to optimize flow management on the Covid-19 line, by answering FAQ-type questions.
SPEAKERS :
- Magalie Rettien: Site Operations Manager at Sitel France.
- Thierry de Laitre: Director of Professional Services at Zaion.
- Solen de Panthou: Account Manager at TSC.