Callbot Covid-19, providing support for all citizens

15/01/2021

Thursday, January 21, 2021 - 09:00 (CET) Sitel, Zaion and TSC invite you to come and see how they have responded to the urgent needs of the French Ministry of Health and Solidarity.

Thursday, January 21, 2021 - 09:00 (CET)

Sitel, Zaion and TSC are delighted to present how they responded to the urgent needs of the French Ministry of Health and Solidarity. In 36 hours, they deployed a callbot to optimize flow management on the Covid-19 line, by answering FAQ-type questions.

SPEAKERS :

  • Magalie Rettien: Site Operations Manager at Sitel France.
  • Thierry de Laitre: Director of Professional Services at Zaion.
  • Solen de Panthou: Account Manager at TSC.

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