Insurance sector: P&C or health, why use Callbot?

06/02/2024

Insurance, Property & Casualty, Health: why use Callbot?

Health, Pensions, Property & Casualty (fire, accident and miscellaneous risks), Employee Savings... Whatever its field, the Insurance sector is confronted with strong seasonality. Peaks in activity have a negative impact on reachability and customer service quality. The ideal solution is to use a hybrid "bot-human" model to manage customer relations in the Insurance-Health sector.

The bot is fully capable of holding a rich conversation to handle requests on use cases such as the day-to-day management of contracts, claims, savings, the customer area, refunds, document reissuing etc....

Discover in this eBook concrete examples of Callbot use in the health insurance sector.

Download the Ebook

* are required

Zaion news

Keep up to date with the latest news, trends and analysis
in the field of Customer Relations augmented by Conversational, Generative and Voice AI.

Retrouvez les équipes Zaion sur le Salon All4Customer 2025

Les équipes Zaion ont hâte de vous retrouver pour cette nouvelle édition du Salon All4Customer 2025! Nous vous donnons rendez-vous

How does Generative AI meet the challenges of Customer Relations? 

Generative AI, the new Eldorado of Customer Relations? Artificial intelligence is gradually taking over customer relations strategies.

Discover our two conferences dedicated to Conversational and Generative AI Zaion 

Zaion Generative AI: first use cases in Customer Relations Conference moderated by Sandrine Felix from La Banque Postale

The Voice AI that revolutionizes conversation analysis : Voice Analytics

How Voice AI is revolutionizing conversation analysis? Oral communication is the oldest and fastest method for

Selfcare in customer relations: what tools can empower your customers?

What is self-care in customer relations? Empowering customers and prospects: that's what self-care is all about.

What is a customer verbatim and how to use it to improve your CX

Improve CX by analyzing customer verbatims Customer feedback is a mine of information for your company. In figures

Callbot automation for high-volume calls

Automate your phone calls with the callbot The telephone is the preferred channel for consumers, but for many it's also the most important.

Retail: Improving customer relations in the digital age

How to improve customer relations in retail? Lost a parcel? A late delivery? A

Zaion supports women's economic empowerment in Tanzania

The Freedom Plan Entrepreneurial Competition Awards Ceremony Thursday, October 13, 2022.

Voicebot vs Callbot: what's the difference? 

What is a Voicebot? A Voicebot is a conversational agent capable of dialoguing with a user through the

Discover Zaion solutions

* are required

About us

Zaion is the European expert in Customer Relations solutions enhanced by Artificial Intelligence.

Contact us

Useful links

Follow us

Keep up to date with Zaion on our social networks.

Test Now