Health insurance: automate up to 50% of your customer service requests

06/02/2024

Callbot & Health Insurance: the guide!

Providing quality service for every member can sometimes be difficult. But given the inherent sensitivity of the healthcare sector, policyholders need to be taken care of immediately.

Today's customers demand immediacy and availability. Unfortunately, customer services are often saturated due to staff shortages or call peaks.

To meet this challenge, Callbot Santé understands and responds in natural language 24/7. Powered by AI algorithms made in France, it learns continuously, and is able to detect the caller's age range and emotions to enrich the vocal experience.

Through real-life use cases, discover how voice-activated artificial intelligence can improve relations with your policyholders and add value to your front- and back-office teams.

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