Zaion, a cutting-edge voice technology that puts the voice at the heart of emotional, rich and effective exchanges.
On the strength of its Series A financing round last May, Zaion today announces the launch of two new platforms that continue to place the voice at the heart of customer relations.
Zaion, cutting-edge voice technology that puts the voice at the heart of rich, effective emotional exchanges.
On the strength of its Series A financing round last May, Zaion today announces the launch of two new platforms that continue to place voice at the heart of customer relations.
Firstly, ZAION ASSISTANT, the first low-code platform designed for voice to easily create omnichannel virtual conversational agents: callbots to handle phone calls, messagingbots for instant messaging requests, and chatbots to converse on brand websites and applications.
ZAION ANALYTICS is the supervision and management platform that is revolutionizing customer relations. It enables you to monitor all conversational flows enriched with artificial intelligence, whatever the channel, thanks to key indicators. ZAION ANALYTICS integrates innovative real-time emotion recognition technology. Callbots are now capable of empathizing with callers.
Zaion, through its ZAION LAB R&D center, continues to develop its artificial intelligence technologies, and today offers the most powerful NLP on the market, based on Deep Learning algorithms. With a recognition rate of 98%, Zaion offers solutions that outperform market standards.
Zaion continues its expansion with a new brand territory. An evolution of its graphic charter, which accompanies a technological revolution with the production launch of its 100% proprietary, made-in-France voice and conversational AI.
INNOVATIVE, AGILE & BRIGHT
The Zaion brand is radically innovative, powered by artificial intelligence, and as efficient as the Z in its name. It offers a seamless, fluid experience that's as easy to use as the graphics and iconography.
BALANCED AND STYLISH
Au nom court et incisif vient s’ajouter un monogramme, un signe, construit autour de la lettre Z. Un gage de stabilité technologique et de fraîcheur de l’expérience Zaion. Construit autour d’un Z stylisé à la symétrie parfaite, ce monogramme s’inspire des échanges vocaux ou data qui peuvent s’opérer librement dans les 4 directions cardinales. Comme une marque d’équilibre et de pure maîtrise technologique pouvant évoquer le symbole </> des codeurs.
FRANK AND RADIANT
The shade of blue used reflects the inventiveness and freshness of Zaion solutions. Warm lights, iridescent color gradations, screen reflections on faces... The photos reflect the fluidity and user-friendliness of Zaion solutions. An enhanced experience that visibly increases customer satisfaction. The patterns and backgrounds evoke the voice waves and data clouds that feed Zaion technologies.
"It's an opportunity to support a promising Tech start-up that has become a major player in its technology in just a few years. Zaion's well-constructed, very clear, very rigorous design confirms its change of scale, its maturity and its ability to conquer new markets."
Gilles Déléris, Creative Director, Co-Founder - Agence W
"Our fund-raising in May propelled Zaion into the scale-up dimension. It seemed obvious to us to position the brand and its identity in line with the cutting-edge technology we offer to players in customer relations. I wanted this new identity to reflect the heart of Zaion, our technologies and our talents who contribute every day to making them more effective."
Franz Fodéré, President and Founder - Zaion
